FAQ
How do I book a reservation with Levant Limo?
You can book online through our website or call our customer service team. Simply provide the pickup and drop-off locations, date, time, and any special requests. Our representatives will confirm availability, vehicle type, and pricing before finalizing your reservation.
Which airports do you serve?
We serve all major Chicago airports, including O’Hare (ORD) and Midway (MDW), as well as local executive and private airports. If you’re landing at an FBO (Fixed Base Operator) or have unique airport requirements, let us know—we’re happy to accommodate.
What happens if my flight is delayed or arrives early?
We keep track of flight schedules in real time, adjusting our arrival to match your new landing time. That way, our chauffeur will still greet you promptly—even if your flight schedule changes unexpectedly.
Can I make changes to my itinerary after booking?
Yes. If you need to change pickup times, add stops, or extend your trip, contact our team as soon as possible. We’ll work to accommodate your updates, subject to vehicle availability. Any pricing adjustments will be communicated upfront.
Do you offer child seats or special accommodations?
Yes. We can provide child seats upon request, and we’re happy to help with any specific needs or accessibility requirements. Please mention these during booking so we can prepare accordingly.
Can I book an hourly service instead of a point-to-point ride?
Absolutely. We offer hourly services for clients who need on-demand flexibility throughout the day. This option is perfect for business meetings, city tours, or any schedule where multiple stops are required.
Is there a minimum rental period for limousines or Sprinters?
Minimum rental periods can vary depending on vehicle type and service requested (e.g., weddings, events, or hourly bookings). Typically, our premium vehicles may require a 2–4 hour minimum, but we’ll confirm these details during the booking process.
What is your cancellation policy?
Our cancellation policy varies depending on the type of service and vehicle reserved. Generally, you can cancel 24–48 hours before your scheduled pickup for a full or partial refund, but some reservations (such as special events and weddings) may require more notice. All specific cancellation terms are outlined in your booking confirmation.
Can I request a specific vehicle model?
Yes—if you have a particular preference, let us know. We’ll do our best to accommodate your request, subject to fleet availability on the day of service.
How can I contact Levant Limo for more information or immediate assistance?
You can reach us by phone, email, or through our online chat (if available). For immediate updates during your trip, contact your dedicated chauffeur or our 24/7 customer support line.